Terms of service
Effective from 1 September 2026
Read the binding Slovak version
1. Who provides the service
The Seonal service at https://seonal.eu is provided by MACET, s.r.o., with its registered office at Nitrianska 32/189, 949 11 Nitra, Company ID 35953781, Tax ID 2022057752, VAT ID SK2022057752. Registered in the Commercial Register of the Slovak Republic. Hereinafter the “provider”. The customer is an entrepreneur or an organization that creates an account (hereinafter the “client”).
Contact: info@seonal.eu. The same address applies to complaints and to invoice questions.
2. What the service does
The service goes through the publicly available pages of the client’s website, looks for technical shortcomings on them, proposes concrete fixes, proposes article topics and writes the articles. It uses third-party language models to produce the texts.
The service never changes the client’s website by itself. Fixes reach it exclusively by the client’s website requesting them through the API or through a plugin the client installs. The client is responsible for deployment and its consequences.
3. Account and access
- The client is responsible for keeping login credentials and API keys secret.
- The client may only add websites they own or for which they have the owner’s consent.
- The provider may suspend an account that abuses the service, threatens its operation or breaks the law. The provider informs the client about the suspension.
4. Subscription and payments
- Plan prices and limits are listed in the pricing. Pricing
- The subscription is monthly and renews automatically until the client cancels it.
- It can be cancelled at any time; the service runs to the end of the paid period and then switches to a limited mode. The paid period is not refunded pro rata.
- On the first purchase the first billing period is at half price. The discount is tied to the organization and applies once; further periods are at the normal price.
- Prices are in euros including VAT. The client receives the invoice by e-mail and also finds it in the app.
5. Plan limits
Every plan has a limit on the number of sites, articles per month, users and language-model usage. Once a limit is used up, further actions of that kind do not start until the next period or until the client moves to a higher plan. The client gets an e-mail before it stops them.
6. Content and copyright
- The articles and fix texts created for the client belong to the client. The provider claims no rights to them.
- The texts are generated by a language model. The client should review them before publishing — the client is responsible for the content published on their website.
- The provider may use anonymized aggregate operating data to improve the service. Never the website content or the texts of a specific client.
7. Availability and liability
- The provider aims for uninterrupted operation but does not guarantee a specific availability. Planned downtime is announced in advance.
- The provider does not guarantee any specific search engine ranking. Results depend on factors outside the provider’s control, including search engine algorithms and competition.
- Liability for damage is limited to the amount the client paid over the last 12 months. This does not apply to intentional breach or gross negligence.
8. Termination
The client may cancel the account at any time directly in the app; deleting the organization irreversibly removes all of its sites, articles and data. The provider may terminate the contract with one month’s notice; unused subscription is refunded pro rata.
9. Data protection
The handling of personal data is described in the privacy policy. Privacy policy
10. Governing law
The contractual relationship is governed by the law of the Slovak Republic. Disputes are resolved primarily by agreement; otherwise the courts of the Slovak Republic have jurisdiction.
11. Changes to the terms
We announce changes to the terms by e-mail at least 14 days in advance. If the client disagrees with a change, they may cancel the subscription without penalty before it takes effect.
Related: Privacy policy · Cookies